The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz
The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz

The Ordinary Hair Care Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrating Scalp Serum with Hyaluronic Acid and Squalane, 2 Fl Oz

Condition Categories

Condition Categories

New Icon

New

A product that is in brand-new, unused condition and remains sealed in its original packaging.

Open Box Icon

Open Box

A product that has been unsealed or removed from its original packaging but is generally in near-new condition.

Used Icon

Used

A product that has been previously owned and may show signs of wear or usage.

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• Natural Moisturizing Factors + HA For Scalp is a light, milky formula designed to support scalp hydration and help ease discomfort caused by dryness. By utilizing a combination of ingredients that mimic natural moisturizing factors, along with hyaluronic acid and squalane that are naturally produced within the skin, this moisturizing serum helps support the scalp’s barrier without sticking to your hair or weighing it down.
• MIMICS NATURAL MOISTURE: Formulated with natural moisturizing factors, squalane, and hyaluronic acid to support the scalp's barrier.
• NON-GREASY FORMULA: Hydrates the scalp without weighing down hair or leaving it greasy.
• DAILY LEAVE-IN TREATMENT: Massage a few drops into a clean, dry scalp once daily, ideally at bedtime.
• FREE FROM: Vegan, cruelty-free, silicone-free, alcohol-free, and gluten-free formulation.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
  • If we are experiencing a high volume of orders, processing times may be delayed by a few days. We will contact you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

  • Domestic Shipping within the United States
  • No International Shipping

3. Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped.
  • A tracking number will be provided (where available). Please allow up to 24 hours for the tracking information to update.

4. Shipping Carriers

  • We primarily ship through UPS, USPS and FedEx for both domestic and international orders.
  • In some cases, we may use alternative carriers to ensure the most efficient delivery.

5. Shipping Restrictions & Address Accuracy

  • Please ensure your shipping address is correct and complete. We are not responsible for packages delivered to an incorrect address provided by the customer.
  • We currently do not ship to P.O. Boxes/APO/FPO addresses (or specify whether you do ship to them if that’s your policy).
  • Certain products may be subject to additional shipping restrictions due to size, weight, or local regulations. These will be noted on the product page if applicable.

6. Delayed or Lost Shipments

  • Delivery times are estimates and may vary due to factors outside our control (e.g., weather, customs delays for international shipments).
  • If you believe your package has been lost or significantly delayed, please reach out to us at [contact information]. We will work with the carrier to locate your package or discuss possible options.

7. Damaged, Missing, or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us at [contact information] within [3] days of delivery.
  • Include your order number, a photo of the damaged or incorrect item(s), and any relevant details. We will work with you to provide a replacement or a refund as appropriate.

8. Changes to This Policy

  • We reserve the right to update or modify this shipping policy at any time. Changes will take effect immediately upon posting to our website.

Contact Us

  • For more information or if you have questions regarding your shipment, please contact us.

Este sitio está protegido por hCaptcha y se aplican la Política de privacidad de hCaptcha y los Términos del servicio.

  • Returns accepted within 30 days of purchase.
  • Items must be in same condition it was shipped.
  • Proof of purchase is required for all returns.
  • Final sale items, custom orders, and perishable goods are non-returnable.
  • Free Return Shipping

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Have Questions? Check Our FAQ!

You might find the answers you're looking for in our frequently asked questions section.

Some items may be sealed in original factory packaging. However, many are not new. Our auctioned items are a variety of returns in various conditions.

Power cords are not guaranteed. (We may have a cord/charger for you to test the item to make certain it charges/powers on, however, we do not guarantee that we will have your cord.) It would be in your best interest to bring a cord with you on pick-up day. You will need to purchase the cord/chargers from a retail store. This is not our responsibility.

Our auction has contracts in place with the largest retailers. We help companies liquidate their returns while giving our customers a great deal.

All orders that are not picked up will be forfeited along with payment. If two unpaid invoices are active on an account your account will be disabled until the balance is settled.

We expect our customers to do their homework prior to making their bids. We currently don’t have the infrastructure or manpower to take back a large number of returns based on customers’ mistakes. Once a bid has been placed, you are promising to pay for the item, otherwise, someone else could have won the item. We MUST make all bids final to keep the auction running smoothly on a weekly basis for all of our customers.

All Items that are out of the box are being sold PHYSICALLY AS IS. We will try to take several pictures of the item. Please make sure to look at all pictures before bidding.

We are an auction house that sells new and used items. The majority of our items are in great working condition but some may have imperfections. We are NOT responsible for dents, scratches, blemishes, discoloration, missing parts & accessories.

All items not picked up in the allotted time (pick-up days are Sunday and Monday following the auction) 

These products are guaranteed to be brand new. Unlike the auction which comes in a variety of returned e-commerce products.